search query: @indexterm quality assurance / total: 148
references: 50-59 / 148
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50.
Strategische Qualitätsfehlerfolgekosten: Ein Beispiel zur Ermittlung entgehender Deckungsbeiträge.
Kostenrechnungs Praxis
1993 : 2, p. 101-109
 1993 Fröhling, O.
51.
Why improving quality doesn't improve quality (or whatever happened to marketing?).
California Management Review
1993 : SPRING, VOL. 35:3, p. 82-95
 1993 Kordupleski, R. E.
Rust, R. T.
Zahorik, A. J.
52.
Marketingerfolg durch Qualität und Serviceleistung.
Management-Zeitschrift Industrielle Organisation
1993 : VOL 62:1, p. 53-55
 1993 Nicolet, U.
53.
Designing a customer retention plan
Journal of Business Strategy
1992 : APR, VOL. 13:2, p.24-28
 1992 DeSouza, G.
54.
Customer focus helps utility see the light ! Florida Power and Light
Journal of Business Strategy
1992 : JAN-FEB, VOL. 13:1, p.8-12
 1992 Evelyn, J. J.
DeCarlo, N. J.
55.
A customer's definition of anality ! Norand Corporation
Journal of Business Strategy
1992 : JAN-FEB, VOL. 13:1, p.4-7
 1992 Miller, Th. O.
56.
Poor quality products: Is their production unethical?
Management Decision
1992 : VOL. 30:5, p. 35-46
 1992 Helms, M. M.
Hutchins, B. A.
57.
Total quality management: implications for Central and Eastern Europe
Organizational Dynamics
1992 : SPRING, VOL. 20:4, p.42-55
 1992 Lee, S. M.
Luthans, F.
Hodgetts, R. M.
58.
Total quality-oriented human resource management
Organizational Dynamics
1992 : SPRING, VOL. 20:4, p.29-41
 1992 Bowen, D. E.
Lawler III, E. E.
59.
Total quality management - cuts a broad swath - through manufacturing and beyond
Organizational Dynamics
1992 : SPRING, VOL. 20:4, p.16-28
 1992 Schonberger, R. J.
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