search query: @indexterm Quality / total: 1290
references: 540-549 / 1290
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 titleyearauthor
540.
Information technology impact on process output and quality
Management Science
1997 : DEC, VOL. 43:12, p. 1645-1659
 1997 Mukhopadhyay, T.
Rajiv, S.
Srinivasan, K.
541.
Managing air quality and transport: recent experience in Cambridge, England
Greener Management International
1997 : WINTER, 20, p. 97-106
 1997 Louth, B.
542.
Insisting on quality first: suggestions on expanding Germany textile market (original in Chinese)
Intertrade (c)
1997 : 10, p.10-12
 1997 Yang, Laichun
543.
Tractable (Q, R) heuristic models for constrained service levels.
Management Science
1997 : JUL, VOL. 43:7, p. 951-965
 1997 Platt, D. E.
Robinson, L. W.
Freund, R. B.
544.
The role of automation and labor in determining customer satisfaction in a telephone repair service process
Decision Sciences
1997 : SUMMER, VOL. 28:3, p. 689-708
 1997 Collier, D. A.
Wilson, D. D.
545.
Het drama van de klantgerichte en gecertificeerde organisatie.
Nijenrode Management Review
1997 : 2, p. 73-76
 1997 Ofman, D.D.
546.
Quality system chaining: the next link in the evolution of quality
Business Horizons
1997 : SEP-OCT, VOL. 40:5, p. 65-77
 1997 Raho, L.
Mears, P.
547.
Competing for quality in defence
Economic Affairs
1997 : DEC, VOL. 17:4, p. 33-38
 1997 Pickard, C.
548.
A flexible information manufacturing system for the generation of tailored information products
Decision Support Systems
1997 : AUG, VOL. 20:4, p. 345-355
 1997 Kaomea, P.
Page, W.
549.
Relationships between determinants of hospital quality management and service quality performance - a path analytic model
Omega
1997 : OCT, VOL. 25:5, p. 535-545
 1997 Li, L. X.
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