search query: @author Allen, M. / total: 7
references: 6-7 / 7
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6.
Strategic management of consumer services.
Long Range Planning
1988 : DEC, VOL. 21:6, p. 20-25
 1988 Allen, M.
7.
Corporate strategy gaps.
Management Today
1980 : SEP, p. 108-113
 1980 Allen, M.
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