search query: @author Barsky, J. / total: 2
references: 1-2 / 2
« previous page | next page »
 titleyearauthor
1.
Customer satisfaction: applying concepts to industry-wide measures
Cornell Hotel and Restaurant Administration Quarterly
2003 : VOL. 44: 5-6, p. 173-183
 2003 Barsky, J.
Nash, L.
2.
Evoking emotion: affective keys to hotel loyalty
Cornell Hotel and Restaurant Administration Quarterly
2002 : FEB, VOL. 43:1, p. 39-46
 2002 Barsky, J.
Nash, L.
« previous page | next page »
SCIMA