search query: @author Bateson, J.E.G. / total: 3
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1.
The Ecological Validity of Photographic Slides and Videotapes in Simulating the Service Setting
Journal of Consumer Research
1992 : SEP, VOL. 19:2, p. 271-281
 1992 Bateson, J.E.G.
Hui, M.K.
2.
Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience
Journal of Consumer Research
1991 : SEP, VOL. 18:2, p. 174-184
 1991 Hui, M.K.
Bateson, J.E.G.
3.
Perceived control and the effects of crowding and consumer choice on the service experience
Journal of Consumer Research
1991 : VOL. 18:2, p.174-184
 1991 Hui, M.K.
Bateson, J.E.G.
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