search query: @author Bhote, K.R. / total: 2
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1.
Que desean realmente sus clientes?
Harvard-Deusto Marketing & Ventas
1997 : SEP-OCT, 22,p.55-59
 1997 Bhote, K.R.
2.
DOE - the high road to quality
Management Review
1988 : JAN, VOL. 77:1, p.27-33
 1988 Bhote, K.R.
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