search query: @author Callan, R. J. / total: 3
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1.
Business travellers´perception of service quality: a prefatory study of two European city centre hotels
International Journal of Tourism Research
2001 : JUL-AUG, VOL. 3:4, p. 313-323
 2001 Callan, R. J.
Kyndt, G.
2.
Selecting a hotel and determing salient quality attributes: a preliminary study of mature British travellers
International Journal of Tourism Research
2000 : MAR-APR, VOL. 2:2, p. 97-118
 2000 Callan, R. J.
Bowman, L.
3.
The critical incident technique in hospital research: An illustration from the UK lodge sector
Tourism Management
1998 : FEB, VOL. 19:1, p. 93-98
 1998 Callan, R. J.
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