search query: @author Crosby, L. / total: 2
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1.
The transition to e-commerce: A case study of a rural-based travel agency
Journal of Internet commerce
2003 : VOL. 2:1, p. 49-63
 2003 Alexander, C.
Pearson, J.M.
Crosby, L.
2.
The impact of quality and customer satisfaction on employee organizational commitment
Marketing and Research Today
1994 : FEB, VOL. 22:1, p. 19-31
 1994 Crosby, L.
Grisaffe, D.
Marra, T.
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