search query: @author Crosby, L. A. / total: 10
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1.
Building CRM Strategies: Branding and Your CRM Strategy
Marketing Management
2001 : JUL-AUG, VOL. 10:2, p. 6-7
 2001 Crosby, L. A.
Johnson, S. L.
2.
Effects of alternative types of influence strategies under different channel dependence structures (Verhaltenswissenschaften)
Journal of Marketing
1990 : JUL, VOL. 4C - 54:3, p. 30-41
 1990 Keith, J. E.
Jackson, D. W.
Crosby, L. A.
3.
Relationship quality in services selling. An interpersonal influence perspective (Sales Management; Verhaltenswissenschaften)
Journal of Marketing
1990 : JUL, VOL. 4C - 54:3, p. 68-81
 1990 Crosby, L. A.
Evans, K. R.
Cowles, D.
4.
Relationship quality in services selling: an interpersonal influence perspective
Journal of Marketing
1990 : JUL, VOL. 54:3, p. 68-81
 1990 Crosby, L. A.
Evans, K. R.
Cowies, D.
5.
Effects of alternative types of influence strategies under different channel dependence structures
Journal of Marketing
1990 : JUL, VOL. 54:3, p. 30-41
 1990 Keith, J. E.
Jackson, D. W.
Crosby, L. A.
6.
Effects of relationship marketing on satisfaction, retention, and prices in the life insurance industry.
Journal of Marketing Research
1987 : NOV, VOL. 24:4, p. 404-411
 1987 Crosby, L. A.
Stephens, N.
7.
Understanding the bases of parental concern and reaction to children's food advertising.
Journal of Marketing
1984 : SUMMER, VOL. 48:3, p. 79-92
 1984 Grossbart, S. L.
Crosby, L. A.
8.
Consumer satisfaction with Michigan`s container deposit law : an ecological perspective.
Journal of Marketing
1982 : WINTER, VOL. 46:1, p. 47-60
 1982 Crosby, L. A.
Taylor, J. R.
9.
Effects of consumer information and education on cognition and choice.
Journal of Consumer Research
1981 : JUN, VOL. 8:1, p. 43-56
 1981 Crosby, L. A.
Taylor, J. R.
10.
Consumer/voter behavior in the passage of the Michigan container law.
Journal of Marketing
1981 : SPRING, VOL. 45:2, p. 19-32
 1981 Crosby, L. A.
Gill, J. D.
Taylor, J. R.
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