search query: @author Dawes, P.L. / total: 2
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1.
An extended model of the antecedents and consequences of consumer satisfaction for hospitality services
European Journal of Marketing
2008 : VOL. 42:1/2 p. 35-68
 2008 Ekinci, Y.
Dawes, P.L.
Massey, G.R.
2.
Antecedents of conflict in marketing's cross-functional relationship with sales
European Journal of Marketing
2005 : VOL. 39:11-12, p. 1327-1344
 2005 Dawes, P.L.
Massey, G.R.
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