search query: @author DeKay, F. / total: 2
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1.
Loyalty programs - airlines outdo hotels
Cornell hospitality quarterly: hospitality leadership through learning
2009 : AUG, VOL. 50:3, p. 371-382
 2009 DeKay, F.
Toh, R.S.
Raven, P.
2.
Independent meeting planners: Roles, compensation, and potential conflicts
Cornell Hotel and Restaurant Administration Quarterly
2005 : VOL. 46:4, p. 413-443
 2005 Toh, R.S.
DeKay, F.
Yates, B.
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