search query: @author Devlin, J. F. / total: 2
references: 1-2 / 2
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1.
Choice criteria in retail banking : an analysis of trends
Journal of Strategic Marketing
2004 : VOL 12:1, p. 13-27
 2004 Devlin, J. F.
Gerrard, P.
2.
Adding value to service offerings: the case of UK retail financial services
European Journal of Marketing
1998 : VOL. 32:11-12, p. 1091-1109
 1998 Devlin, J. F.
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