search query: @author Durvasula, S. / total: 6
references: 1-6 / 6
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1.
Technology and its CRM implications in the shipping industry
International Journal of Technology Management
2004 : VOL. 28:1, p. 88-102
 2004 Durvasula, S.
Lysonski, S.
Mehta, S.C.
2.
Understanding the interfaces: how ocean freight shipping lines can maximize satisfaction
Industrial Marketing Management
2002 : SEP, VOL. 31:6, p. 491-504
 2002 Durvasula, S.
Lysonski, S.
Mehta, S. C.
3.
Business-to-business marketing: service recovery and customer satisfaction issues with ocean shipping lines
European Journal of Marketing
2000 : VOL. 34:3/4, p. 433-452
 2000 Durvasula, S.
4.
Consumer decision-making styles: A multi-country investigation
European Journal of Marketing
1996 : VOL. 30:12, p. 10-21
 1996 Lysonski, S.
Durvasula, S.
Zotos, Y.
5.
Consumer decision-making styles: A multi-country investigation
European Journal of Marketing
1996 : VOL. 30:12, p. 10-21
 1996 Lysonski, S.
Durvasula, S.
Zotos, Y.
6.
Some results on the behavior of alternate covariance structure estimation procedures in the presence of non-normal data.
Journal of Marketing Research
1989 : MAY, VOL. 26:2, p. 214-221
 1989 Sharma, S.
Durvasula, S.
Dillon, W. R.
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