search query: @author Ferratt, T. / total: 2
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1.
TQM: core paradigm changes
Business Horizons
1996 : NOV-DEC, VOL. 39:6, p. 6-14
 1996 Amsden, R.
Ferratt, T.
Amsden, D.
2.
Information technology use by managers in Greece to support decision making: amount, perceived value, and satisfaction
Information & Management
1995 : DEC, VOL. 29:6, p. 305-315
 1995 Vlahos, G.
Ferratt, T.
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