search query: @author Gebauer, H. / total: 3
references: 1-3 / 3
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1.
Robust management policies for positioning pharmacies as healthcare service providers
European Management Journal
2008 : JUN, VOL 26:3, p. 175-187
 2008 Gebauer, H.
2.
Exploring the effect of cognitive biases on customer support services
Creativity and innovation management
2008 : MAR, VOL. 17:1, p. 58-70
 2008 Gebauer, H.
Krempl, R.
Fleisch, E.
3.
Overcoming the service paradox in manufacturing companies
European Management Journal
2005 : FEB, VOL 23:1, p. 14-26
 2005 Gebauer, H.
Fleisch, E.
Friedli, T.
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