search query: @author Hurley, R. F. / total: 3
references: 1-3 / 3
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1.
Organizational learning in global purchasing: A model and test of internal users and corporate buyers
Decision Sciences
2000 : SPRING, VOL. 31:2, p. 293-325
 2000 Hult, G. T. M.
Hurley, R. F.
Giunipero, L. C.
Nichols, E. L., Jr.
2.
Customer service behavior in retail settings: A study of the effect of service provider personality.
Journal of the Academy of Marketing Science
1998 : SPR, VOL. 26:2, p. 115-127
 1998 Hurley, R. F.
3.
Total quality research: integrating markets and the organization (neue Produkte)
California Management Review
1995 : FALL, VOL. 38:1, p. 59-78
 1995 Hurley, R. F.
Laitamäki, J. M.
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