search query: @author Hurley, R. F. / total: 3
references: 1-3 / 3
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title | year | author | ||
1. |
Decision Sciences
2000 : SPRING, VOL. 31:2, p. 293-325 |
2000 | Hult, G. T. M. Hurley, R. F. Giunipero, L. C. Nichols, E. L., Jr. |
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2. |
Customer service behavior in retail settings: A study of the effect of service provider personality.
Journal of the Academy of Marketing Science
1998 : SPR, VOL. 26:2, p. 115-127 |
1998 | Hurley, R. F. |
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3. |
California Management Review
1995 : FALL, VOL. 38:1, p. 59-78 |
1995 | Hurley, R. F. Laitamäki, J. M. |
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