search query: @author Kettinger, W. / total: 4
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1.
Sustaining process improvement and innovation in the information services functions: lessons learned at the Bose corporation
Mis Quarterly
1996 : SEP, VOL. 20:3, p. 349-368
 1996 Harkness, W.
Kettinger, W.
Segars, A.
2.
Electronic communication: an ounce of policy is worth a pound of cure
Business Horizons
1996 : JUL-AUG, VOL. 39:4, p. 74-80
 1996 Glassberg, K.
Kettinger, W.
Logan, J.
3.
Special section: Toward a theory of business process change management
Journal of Management Information Systems
1995 : SUMMER, VOL. 12:1, p. 9-30
 1995 Kettinger, W.
Grover, V.
4.
Technical opinion: projecting the growth of cellular communications
Communications of the ACM
1995 : OCT, VOL. 38:10, p. 110-122
 1995 Wang, M.
Kettinger, W.
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