search query: @author Klint, M. B. / total: 1
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Customer relationship strategies and the smoothing of industry-specific business cycles: the case of the global fine paper industry
Industrial Marketing Management
2001 : AUG, VOL. 30:6, p. 487-497
 2001 Alajoutsijärvi, K.
Klint, M. B.
Tikkanen, H.
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