search query: @author O'Brien, T. K. / total: 1
references: 1-1 / 1
« previous page | next page »
 titleyearauthor
1.
Does experience matter? Differences in relationship benefits, satisfaction, trust, commitment, and loyalty for novice and experienced service users
European Journal of Marketing
2010 : VOL 44:9/10, p. 1528-1552
 2010 Dagger, T. S.
O'Brien, T. K.
« previous page | next page »
SCIMA