search query: @author Renaghan, L. M. / total: 8
references: 1-8 / 8
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1.
Marketing your hotel to and through intermediaries; an overlooked best practices
Cornell Hotel and Restaurant Administration Quarterly
2000 : FEB, VOL. 41:1, p. 73-83
 2000 Dubé, L.
Renaghan, L. M.
2.
Creating visible customer value: how customers view best-practice champions
Cornell Hotel and Restaurant Administration Quarterly
2000 : FEB, VOL. 41:1, p. 62-72
 2000 Dubé, L.
Renaghan, L. M.
3.
Surprisingly simple routes to the top: leaders' perspectives on the success of the lodging industry's overall best-practice champions
Cornell Hotel and Restaurant Administration Quarterly
1999 : DEC, VOL. 40:6, p. 34-41
 1999 Dubé, L.
Renaghan, L. M.
4.
Sustaining competitive advantage.
Cornell Hotel and Restaurant Administration Quarterly
1999 : DEC, VOL. 40:6, p. 27-33
 1999 Dubé, L.
Renaghan, L. M.
5.
Strategic approaches to lodging excellence : a look at the industry's overall best-practice champions.
Cornell Hotel and Restaurant Administration Quarterly
1999 : DEC, VOL. 40:6, p. 16-26
 1999 Dubé, L.
Renaghan, L. M.
6.
How hotel attributes deliver the promised benefits - Guests' perspectives on the lodging industry's functional best practices (Part II).
Cornell Hotel and Restaurant Administration Quarterly
1999 : OCT, VOL. 40:5, p. 89-95
 1999 Dubé, L.
Renaghan, L. M.
7.
Building customer loyalty - Guests perspectives on the lodging industry's functional best practices (Part 1).
Cornell Hotel and Restaurant Administration Quarterly
1999 : OCT, VOL. 40:5, p. 78-88
 1999 Dubé, L.
Renaghan, L. M.
8.
Best practices in the United States lodging industry: Overview, methods, and champions.
Cornell Hotel and Restaurant Administration Quarterly
1999 : AUG, VOL: 40:4, p. 14-27
 1999 Dubé, L.
Enz, C.
Renaghan, L. M.
Siguaw, J.
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