search query: @author Rigby, D.K. / total: 3
references: 1-3 / 3
« previous page | next page »
 titleyearauthor
1.
Avoid the four perils of CRM
Harvard Business Review
2002 : FEB, VOL. 80:2, p. 101-109
 2002 Rigby, D.K.
Reichheld, F.F.
Schefter, P.
2.
Management tools 2001: Global results
efmd FORUM
2001 : DEC, VOL. 3, p. 24-26
 2001 Rigby, D.K.
3.
How to manage the management tools
Planning Review
1993 : NOV/DEC, VOL. 22:6, p. 8-15
 1993 Rigby, D.K.
« previous page | next page »
SCIMA