search query: @author Román, S. / total: 7
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1.
Relational consequences of perceived deception in online shopping: the moderating roles of type of product, consumer’s attitude toward the internet and consumer’s demographics
Journal of Business Ethics
2010 : SEP VOL. 95:3, p. 373-391
 2010 Román, S.
2.
The perceptions of consumers regarding online retailers' ethics and their relationship with consumers' general internet expertise and word of mouth: a preliminary analysis
Journal of Business Ethics
2008 : DEC III, VOL 83:4, p. 641-656
 2008 Roman, S.
Cuestas, P. J.
3.
The ethics of online retailing: a scale development and validation from the consumers' perspective
Journal of Business Ethics
2007 : MAY I, VOL. 72:2, p. 131-148
 2007 Román, S.
4.
Organizational citizenship behaviour from the service customer's perspective: a scale development and validation
International Journal of Market Research
2005 : VOL. 47:3, p. 317-336
 2005 Fernández-Sabiote, E.
Román, S.
5.
Determinants and consequences of ethical behaviour: an empirical study of salespeople
European Journal of Marketing
2005 : VOL 39:5-6, p. 473-495
 2005 Roman, S.
Munuera, J.L.
6.
The influence of the compensation system and personal variables on a salesperson's effective listening behaviour
Journal of Marketing Management
2005 : FEB, VOL 21:1-2, p. 205-230
 2005 Roman, S.
Ruiz, S.
Munuera, J.L.
7.
The effects of sales training on sales force activity
European Journal of Marketing
2002 : VOL. 36:11-12, p. 1344-1366
 2002 Román, S.
Ruiz, S.
Munuera, J.L.
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