search query: @author Rosenthal, P. / total: 4
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1.
'The work you want, the help you need': Constructing the customer in Jobcentre Plus
Organization
2007 : MAR, VOL. 14:2, p. 201-223
 2007 Rosenthal, P.
Peccei, R.
2.
Management control as an employee resource: the case of front-line service workers
Journal of Management Studies
2004 : JUN, VOL. 41:4, p. 601-622
 2004 Rosenthal, P.
3.
Delivering customer-oriented behaviour through empowerment: An empirical test of HRM assumptions
Journal of Management Studies
2001 : SEP, VOL. 38:6, p. 831-858
 2001 Pecgei, R.
Rosenthal, P.
4.
Gender differences in managers' causal explanations for their work performance: a study in two organizations (Leistungsüberwachung)
Journal of Occupational and Organizational Psychology
1996 : JUN, VOL. 69:2, p. 145-151
 1996 Rosenthal, P.
Guest, D.
Peccei, R.
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