search query: @author Ross, G. / total: 2
references: 1-2 / 2
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1.
Travel agency employment perceptions
Tourism Management
1997 : FEB, VOL. 18:1, p. 9-18
 1997 Ross, G.
2.
Service quality ideals among hospitality industry employees
Tourism Management
1994 : AUG, VOL. 15:4, p. 273-280
 1994 Ross, G.
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