search query: @author Shafer, S. T. / total: 2
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1.
LEARNING THE ROPES: Companies looking to tie up market share decide that a well-trained customer is a loyal customer
Red Herring
2001 : FEB 13, 92, p. 78-80
 2001 Shafer, S. T.
2.
TRADING ON INNOVATION: Marrill Lynch moves from an also-ran to an industry leader
Red Herring
2001 : JAN 16, 90, p. 76-79
 2001 Shafer, S. T.
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