search query: @author Spreng, R. / total: 2
references: 1-2 / 2
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1.
Modeling the determinants of customer satisfaction for business-to-business professional services
Journal of the Academy of Marketing Science
1997 : WINTER, VOL. 25:1, p. 4-17
 1997 Patterson, P.
Johnson, L.
Spreng, R.
2.
A proposed model of external consumer information search
Journal of the Academy of Marketing Science
1996 : SUMMER, VOL. 24:3, p. 246-256
 1996 Schmidt, J.
Spreng, R.
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