search query: @author Spreng, R. A. / total: 6
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1.
Cross-National Development and Validation of an International Business Measurement Scale: the COISCALE
International Business Review
2003 : OCT, VOL. 12:5, p.581-599
 2003 Knight, G. A.
Spreng, R. A.
Yaprak, A.
2.
A cross-cultural assessment of the satisfaction formation process
European Journal of Marketing
2002 : VOL. 36:7-8, p. 829-839
 2002 Spreng, R. A.
Chiou, J.-s.
3.
The impact of confidence in expectations on consumer satisfaction
Psychology & Marketing
2001 : NOV, VOL. 18:11, p. 1187-1204
 2001 Spreng, R. A.
Page, T. J. Jr.
4.
An exploratory study of the innovation evaluation process
Journal of Product Innovation Management
1996 : NOV, VOL. 13:6, p. 512-529
 1996 Olshawsky, R. W.
Spreng, R. A.
5.
A reexamination of the determinants of consumer satisfaction (Verbraucherforschung)
Journal of Marketing
1996 : JUL, VOL. 60:3, p. 15-32
 1996 Spreng, R. A.
MacKenzie, S. B.
Olshavsky, R. W.
6.
An empirical examination of a model of perceived service quality and satisfaction.
Journal of Retailing
1996 : Summer VOL. 72:2, p. 201-214
 1996 Spreng, R. A.
Mackoy, R. D.
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