search query: @author Srinivasan, S.S. / total: 3
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1.
E-satisfaction and e-loyalty: a contingency framework
Psychology & Marketing
2003 : FEB, VOL. 20:2, p. 123-138
 2003 Anderson, R.E.
Srinivasan, S.S.
2.
Customer loyalty in e-commerce: an exploration of its antecedents and consequences
Journal of Retailing
2002 : SPRING, VOL. 78:1, p. 41-50
 2002 Srinivasan, S.S.
Anderson, R.
Ponnavolu, K.
3.
The global Internet shopper: evidence from shopping tasks in twelwe countries
Journal of Advertising Research
2001 : MAY-JUN, VOL. 41:3, p. 15-23
 2001 Lynch, P.D.
Kent, R.J.
Srinivasan, S.S.
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