search query: @author Szymanski, D. / total: 2
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1.
e-Satisfaction: an initial examination
Journal of Retailing
2000 : FALL, VOL. 76:3, p. 309-322
 2000 Szymanski, D.
Hise, R.
2.
Client Evaluation Cues: A Comparison of Successful and Unsuccessful Salespeople
Journal of Marketing Research
1990 : MAY, VOL. 27, p.163-174
 1990 Szymanski, D.
Churchill, G.
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