search query: @author Tsaur, S.-H. / total: 3
references: 1-3 / 3
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1.
Promoting service quality in tourist hotels: the role of HRM practices and service behavior
Tourism Management
2004 : AUG, VOL. 25:4, p. 471-481
 2004 Tsaur, S.-H.
Lin, Y.-C.
2.
Determinants of guest loyalty to international tourist hotels - a neural network approach
Tourism Management
2002 : AUG, VOL. 23:4, p. 397-405
 2002 Tsaur, S.-H.
Chiu, Y.-C.
Huang, C.-H.
3.
The evaluation of airline service quality by fuzzy MCDM
Tourism Management
2002 : APR, VOL. 23:2, p. 107-115
 2002 Tsaur, S.-H.
Chang, T.-Y.
Yen, C.-H.
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