search query: @author Tse, A. C. B. / total: 2
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1.
Factors affecting consumer perceptions of internal marketing
European Journal of Marketing
1999 : VOL. 33:9/10, p. 911-925
 1999 Tse, A. C. B.
2.
Comparing the response rate, response speed and response quality of two methods of sending questionnaires: E-mail vs. mail
Journal of the Market Research Society
1998 : OCT, VOL. 40:4, p. 353-361
 1998 Tse, A. C. B.
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