search query: @author Wafa, M. / total: 2
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1.
Effective Strategic and Operational Practices of Manufacturing, Service, and Public Sector Organizations: An Empirical Examination
Systems Research and Behavioral Science
2002 : NOV-DEC, VOL. 19:6, p. 589-598
 2002 Yasin, M. M.
Wafa, M.
2.
Front and back-stage strategies in service delivery in the hospitality industry: a conceptual framework
Marketing Intelligence and Planning
1995 : VOL. 13:11, p. 22-26
 1995 Yavas, U.
Yasin, M.
Wafa, M.
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