search query: @author Whitlark, D. B. / total: 2
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1.
The effect of customer dissatisfaction on store repurchase intentions: a little goes a long way
International Review of Retail, Distribution and Consumer Research
1994 : JUL, VOL. 4:3, p. 329-344
 1994 Swinyard, W. R.
Whitlark, D. B.
2.
Benefit segmentation for industrial products.
Industrial Marketing Management
1986 : NOV, VOL. 15:4, p. 273-286
 1986 Kluyver, C. A. de
Whitlark, D. B.
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