search query: @author Widing, R. E. / total: 2
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1.
Direct marketing and online consumer information services (OLCISs):Implications and challenges
Journal of Direct Marketing
1994 : VOL. 8:4, p.6-17
 1994 Talarzyk, W. W.
Widing, R. E.
2.
What occurs once consumers complain? A theoretical model for understanding satisfaction/dissatisfaction outcomes of complaint responses.
European Journal of Marketing
1991 : VOL. 25:5, p. 30-46
 1991 Singh, J.
Widing, R. E.
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