search query: @author Wirtz, J. / total: 11
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1.
Consumer cheating on service quarantees
Journal of the Academy of Marketing Science
2004 : VOL. 32:2, p. 159-175
 2004 Wirtz, J.
Kum, D.
2.
Perceived fairness of demand-based pricing for restaurants
Cornell Hotel and Restaurant Administration Quarterly
2002 : FEB, VOL. 43:1, p. 31-37
 2002 Kimes, S. E.
Wirtz, J.
3.
Congruency of scent and music as a driver of in-store evaluations and behavior
Journal of Retailing
2001 : SUMMER, VOL. 77:2, p. 273-289
 2001 Mattila, A. S.
Wirtz, J.
4.
The moderating role of target-arousal on the impact of affect on satisfaction -- an examination in the context of service experience
Journal of Retailing
2000 : FALL, VOL. 76:3, p. 347-366
 2000 Wirtz, J.
Mattila, A.
Tan, R.
5.
Das PDM Enablers-Datenmodell als Referenzmodell für das Customizing von PDM-Systemen.(Produktdaten-Management)
Industrie Management
2000 : VOL. 1:2, special"ProduktDatenManagement 2/2000", p.23-28
 2000 Karcher, A.
Wirtz, J.
Fischer, F.
6.
The role of preconsumption affect in postpurchase evaluation of services
Psychology & Marketing
2000 : JUL, VOL. 17:7, p. 587-605
 2000 Mattila, A.
Wirtz, J.
7.
Values, Attitudes and Aspirations of Singaporeans: Summary Findings from a Large-scale Lifestyle Study.
Markt
1999 : VOL. 38:1, p. 21-48
 1999 Wirtz, J.
Kau Ah Keng,
Tan Soo Jiuan,
8.
Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
Journal of Business Research
1999 : JAN, VOL. 44:1, p. 55-66
 1999 Wirtz, J.
Bateson, J. E. G.
9.
Are Customer Satisfaction Measures Equally Applicable Across Research Contexts, or do we need a more Differentiated Approach?
Markt
1998 : VOL. 37:2, p. 83-101
 1998 Wirtz, J.
Meng Chung, L.
10.
Marketing in Singapore: An Analysis of Macro Trends.
Markt
1995 : VOL. 34:4, p. 128-145
 1995 Wirtz, J.
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