search query: @author Woods, R. / total: 4
references: 1-4 / 4
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1.
Exporing the emotional territory for brands
Journal of Consumer Behaviour
2004 : JUN, VOL. 3:4, p. 388-403
 2004 Woods, R.
2.
E-complaints: Lessons to be learned from the service recovery literature
Journal of Travel & Tourism Marketing
2004 : VOL. 17:2-3, p. 183-190
 2004 Tyrrell, B.
Woods, R.
3.
Competencies required for future club managers' success
Cornell Hotel and Restaurant Administration Quarterly
2001 : VOL.42:1, p. 60-65
 2001 Perdue, J.
Woods, R.
Ninemeier, J.
4.
Competencies required for club managers
Cornell Hotel and Restaurant Administration Quarterly
2000 : APR, VOL. 41:2, p. 79-85
 2000 Perdue, J.
Ninemeier, J.
Woods, R.
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