search query: @freeterm ISO 9000 / total: 2
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1.
Human aspects in a quality management context and their effects on performance
International Journal of Human Resource Management
2006 : MAR, VOL. 17:3, p. 484 – 503
 2006 Tarí, J. J.
Sabater, V.
2.
Quality audit in financial investment services
International Journal of Auditing
2000 : JUL, VOL. 4:2, p. 139-152
 2000 Karapetrovic, S.
Willborn, W.
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