search query: @freeterm customer retention / total: 5
references: 1-5 / 5
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1.
An examination of food tourist's behavior: Using the modified theory of reasoned action
Tourism Management
2011 : OCT, VOL 32:5 p. 1159-1165
 2011 Kim Y. H.,
Kim M.,
Goh B. K.,
2.
Double jeopardy in brand defection
European Journal of Marketing
2010 : VOL. 44:6, p. 860-873
 2010 Wright, M.
Riebe, E.
3.
Analysing the effect of satisfaction and previous visits on tourist intentions to return
European Journal of Marketing
2009 : VOL. 43:5-6, p. 670-685
 2009 Alegre, J.
Cladera, M.
4.
Customer intention to return online: price perception, attribute-level performance, and satisfaction unfolding over time
European Journal of Marketing
2005 : VOL. 39:1-2, p. 150-174
 2005 Jiang, P.
Rosenbloom, B.
5.
Service quality and customer retention: building long-term relationships
European Journal of Marketing
2004 : VOL. 38:11-12, p. 1577-1598
 2004 Venetis, K.A.
Ghauri, P.N.
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