search query: @freeterm tipping / total: 2
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1.
Techniques for increasing servers' tips: how generalizable are they?
Cornell hospitality quarterly: hospitality leadership through learning
2009 : MAY, VOL 50:2 p. 198-208
 2009 Lynn, M.
McCall, M.
2.
Institutionalization of tipping as a source of managerial control
British Journal of Industrial Relations
2002 : DEC, VOL. 40:4, p. 725-752
 2002 Ogbonna, E.
Harris, L.C.
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