search query: @indexterm CONSUMER EXPECTATIONS / total: 100
references: 1-10 / 100
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1.
Continuous and discontinuous innovation: overcoming the innovator dilemma
Creativity and innovation management
2007 : DEC, VOL. 16:4, p. 333-347
 2007 Corso, M.
Pellegrini, L.
2.
Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector
Tourism Management
2007 : VOL. 28:4, p.1006-1019
 2007 Briggs, S.
Sutherland, J.
Brummond, S.
3.
Connecting with consumers
Admap
2004 : SEP, VOL. 39:8 (453), p. 20-22
 2004 Clark, J.
4.
What "the future" means for brands
Admap
2004 : MAY, VOL. 39:5 (450), p. 47-49
 2004 Landell-Mills, W.
5.
Nordic banks respond to demanding clients
Euromoney
2004 : APR, VOL. 35:420, p. 150-152
 2004 Avery, H.
6.
Consumer Perceptions of Price (Un)Fairness
Journal of Consumer Research
2003 : MAR, VOL. 29:4, p. 474-491
 2003 Bolton, L. E.
Warlop, L.
Alba, J. W.
7.
The Positivity Effect in Perceptions of Services: Seen One, Seen Them All?
Journal of Consumer Research
2003 : JUN, VOL. 30:1, p. 125-137
 2003 Folkes, V. S.
Patrick, V. M.
8.
Service quality and the consumer's experience: towards an interpretive approach
Marketing Theory
2002 : JUN, VOL. 2:2, p. 189-205
 2002 Schembri, S.
Sandberg, J.
9.
"What is it?" Categorization flexibility and consumers' responses to really new products
Journal of Consumer Research
2001 : MAR, VOL. 27:4, p. 489-498
 2001 Moreau, C.P.
Markman, A.B.
Lehmann, D.R.
10.
Life cycle welfare: evidence and conjecture
Journal of Socio-Economics
2001 : VOL. 30:1, p. 31-61
 2001 Easterlin, R. A.
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