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Author: | Saxton, M. J. Phillips, J. S. Blakeney, R. N. |
Title: | Antecedents and consequences of emotional exhaustion in the airline reservations service sector. |
Journal: | Human Relations
1991 : JUN, VOL. 44:6, p. 583-595 |
Index terms: | ABSENTEEISM STRESS WORKING CONDITIONS SERVICE INDUSTRIES |
Language: | eng |
Abstract: |
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