search query: @author Marchal, M. / total: 1
reference: 1 / 1
« previous | next »
| Author: | Marchal, M. Ammann, J. |
| Title: | Wie sieht eine moderne kundenorientierte Service-Organisation aus? |
| Journal: | Management-Zeitschrift Industrielle Organisation
1992 : VOL. 61:11, p. 45-49 |
| Index terms: | AFTER-SALES SERVICE CUSTOMERS SERVICE MANAGEMENT QUALITY ELECTRONIC DATA PROCESSING |
| Language: | ger |
| Abstract: |
« previous | next »
SCIMA