search query: @author Hoeser, H. / total: 1
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| Author: | Gierl, H. Hoeser, H. |
| Title: | Patientenzufriedenheit |
| Journal: | Markt
1992 : APR, VOL. 31:2, p.78-85 |
| Index terms: | HEALTH SERVICE |
| Language: | ger |
| Abstract: | The authors investigated patient satisfaction in a hospital. He found that when the most important factors were concerned the patients were relatively satisfied, but as to the less important things patients seem to be dissatisfied, though they had no great expectations. |
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