search query: @author Buxton, V. M. / total: 1
reference: 1 / 1
« previous | next »
Author: | Schneider, B. Parkington, J. J. Buxton, V. M. |
Title: | Employee and customers perceptions of service in banks. |
Journal: | Administrative Science Quarterly
1980 : JUN, VOL. 25:2, p. 252-267 |
Index terms: | RETAIL TRADE SERVICE CUSTOMERS EFFECTIVENESS BANKS EMPLOYEES |
Language: | eng |
Abstract: |
« previous | next »
SCIMA