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Author: | Bork, P. Kohl, P. Koschovsky, A. |
Title: | Kundenservice als Ziel der Revision. |
Journal: | Zeitschrift Interne Revision
1995 : VOL. 30:4, p. 190-204 |
Index terms: | SERVICE CUSTOMERS INTERNAL AUDITING TOTAL QUALITY MANAGEMENT INSURANCE COMPANIES |
Language: | ger |
Abstract: |
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