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| Author: | Blindow-Prettl, F. Füglistaller, U. Haake, K. |
| Title: | ISO 9000: Wie erleben Schweizer KMU die Zertifizierung? |
| Journal: | Management-Zeitschrift Industrielle Organisation
1995 : VOL. 64:12, p. 34-38 |
| Index terms: | TOTAL QUALITY MANAGEMENT QUALITY CONTROL SMALL BUSINESS MEDIUM-SIZED BUSINESSES COST BENEFIT ANALYSIS SWITZERLAND |
| Language: | ger |
| Abstract: | The build-up and certification of an efficient and universally accepted quality management system takes a great deal of time and is associated with extensive costs. But it is the small and medium-size companies (KMU) that are especially subject to the pressure of certification. How does the Swiss KMU answer the questions of the expense and benefits of their certification? |
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