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Author: | Vloeberghs, D. Bellens, J. |
Title: | ISO 9000 in Belgium: experience of Belgian quality managers and HRM |
Journal: | European Management Journal
1996 : APR, VOL. 14:2, p. 207-211 |
Index terms: | MANAGEMENT BELGIUM QUALITY |
Language: | eng |
Abstract: | This article, by Daniel Vloeberghs and Jan Bellens, presents the results of a survey of all ISO 9000 certificate organisations in Belgium. Its objectives are to identify the sort of companies that have an ISO 9000 certificate in Belgium, examine their motivations to introduce ISO 9000 norms, evaluate their experiences, consider the relationship between human resource management, and identify trends for the future of ISO 9000 and quality assurance in general. |
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