search query: @freeterm enterprises, quality, TQM, innovational / total: 1
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| Author: | Mulej, M. |
| Title: | Some questions - provocations along with thinking about the level of innovativeness supporting the certificates ISO 9000 in the Slovene economy |
| Journal: | Nase gospodarstvo
1996 : VOL. 42:1-2, p. 148-156 |
| Index terms: | |
| Freeterms: | enterprises, quality, TQM, innovational activity, promotion, learning organization, standards, ISO 9000 |
| Language: | slv |
| Abstract: | The point of the article is backed by the estimation that frequently, in attaining the IS0 9000 certificates one fails to consider that the essence lies in the organizational self-changing toward more and more of a total quality (TQ).According to Deming, TQ cannot be attained without permanent innovating, both non-technological (especially managerial) and technological, and they both are not attainable if one lacks systemic thinking instead of a one-sided and superficial one.The article offers a set of criteria with which everybody in every organization can judge oneself from the viewpoint of the chain: ISO 9000 certificate <- TQ <- permanent innovating <- systemic thinking, and do this very practically. |
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