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| Author: | Koren, M. |
| Title: | Problematika obvladovanja kakovosti v storitvenih organizacijah |
| Journal: | Gospodarski vestnik
1996 : VOL. 45:36, p. 71-75 |
| Index terms: | |
| Freeterms: | enterprises, services, quality, TQM, personnel, case study, trade |
| Language: | slv |
| Abstract: |
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