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Author: | Crowston, K. |
Title: | A coordination theory approach to organizational process design |
Journal: | Organization Science
1997 : MAR-APR, VOL. 8:2, p. 157-175 |
Index terms: | ORGANIZATION THEORY ORGANIZATIONAL BEHAVIOUR PROCESS ENGINEERING |
Language: | eng |
Abstract: | This study uses coordination theory to analyze the software change process of a large mini-computer manufacturer including mechanisms for task assignment , resource sharing and managing dependencies between modules of source code. For each, alternative mechanisms for the processes were suggested. An alternative resource sharing mechanism would be needed to manage source code if multiple engineers could work on the same modules. Software bug fixing provides a microcosm of coordination problems and solutions. Similar coordination problems arise in most processes and are managed by a similar range of mechanisms. |
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